Frequently Asked Questions

Easily find the answers to your questions on membership, professional development programs, certification and JobConnect!

Only Payroll Representatives are allowed to make changes to Organization Memberships.

If you are the Payroll Representative, to view and update the organization’s information and/or roster, go to My Profile → Organization Information (member login required).

If your Payroll Experience Prerequisite Application (PEPA) is not approved, you will be provided with details on what information and/or documentation is outstanding. You can reapply once you meet the requirements.

To maintain your certification, you must comply with the following three requirements:

You are eligible to send your application for assessment when you finish the PCP educational requirements. You will be provided with access to the application once you qualify. You will be advised of the status of your application within 20 business days of the date it is received by the CPA.

If you are a Professional or Associate Member, you can renew your membership online with credit card or INTERAC Online payment by clicking on My ProfileMembershipRenew your membership (member login required). Alternatively, click on Membership, and then Renew Your Membership (member login required).

If you wish to renew an Organization Membership, you must be the Payroll Representative. You can renew the membership online with credit card or INTERAC Online payment by clicking on My ProfileMembershipRenew your Organization Membership (member login required).

If you wish to pay by cheque, send your renewal statement and payment to:

The Canadian Payroll Association
Member Services Department
1600 – 250 Bloor Street East
Toronto, ON M4W 1E6

Yes. You are required to complete the Introduction to Payroll Management course within 2 years of having your Payroll Experience Prerequisite Application (PEPA) approved. After 2 years, you must submit another application.

To obtain the CPM certification, you must meet the following requirements:

  1. Have a PCP certification in good standing. 
  2. Submit your Payroll Experience Prerequisite Application (PEPA).
  3. Complete all the required courses.
  4. Ensure you have an active membership with the CPA.

Once these requirements are met, the Certification Declaration will be emailed to you. You must read and submit the declaration online within the CPM certification timeline to receive the certification.

The CPM certificate will then be mailed to the preferred address in your file 6-8 weeks after your declaration is processed.

You will be sent an acknowledgment email when your Payroll Experience Prerequisite Application (PEPA) is received. You will be advised of the status of your application within 20 business days.

If your CPA membership has been cancelled, you cannot renew it online. Instead, you must print a membership application form with your CPA number, and return it to us with payment. Membership forms can be found on the CPA website.

QPCP certification requires two core courses, one transfer of credit for the third course and one year of weighted related work experience. Please see the requirements in completion order listed below.

Education Requirements

  1. Quebec Payroll Compliance 1
  2. Quebec Payroll Compliance 2             
  3. Introduction to Accounting (transfer of credit; offered at post-secondary institutions)

Other Requirements

  1. Submit your QPCP Work Experience Requirement Application (WERA) (a minimum of one year of weighted payroll work experience).
  2. Ensure you have an active membership with the CPA.
  3. Submit the Certification Declaration.

If your Work Experience Requirement Application (WERA) is not approved, you will be provided with details on what information and/or documentation is outstanding. You can reapply once you meet the requirements.

Membership with the CPA is non-transferrable and non-refundable.

An official transcript is a copy of a student’s permanent record. It is printed on secure paper and/or has the college seal. It is usually signed by the registrar. Only the official transcript will be accepted; copies and scans of the official transcript are not acceptable.

Yes, the CPA will accommodate approved leave requests. Individuals are eligible for one year of maternity/paternity/parental/adoption leave upon providing us with the appropriate supporting documentation. Health-related and other issues will be reviewed on a case-by-case basis.

Examples of appropriate documentation are Records of Employment (ROEs), doctor’s notes and proof of disability insurance. Note: Social insurance numbers on documentation should be blacked out.

If your current employer has an Organization Membership with us, they can add you under their membership by having the payroll representative send a request to membership@payroll.ca with your name, work email address and CPA number.

Alternatively, to establish an individual membership, you can apply by filling out the Professional membership application form (if you are certified) or the Associate membership application form and return it to the CPA with payment.

A career in payroll is very rewarding and becoming certified as a Quebec Payroll Compliance Practitioner (QPCP) will ensure you have the payroll compliance knowledge and skills you need to succeed in the administration of Quebec payrolls. The QPCP is delivered in French and focused solely on Quebec and federal payroll legislation and regulations.

If you are self-employed, your clients can be your verifiers. Self-employed individuals may be contacted by the CPA for an interview.

A verifier is a person who is or was your direct reporting manager and has a professional business relationship with you, such as your current or past employer. Family members are not eligible to verify your experience.

Yes, as long as the experience meets the criteria for the CPM certification: 2 years of weighted payroll experience where you are responsible for the payroll function of an organization, including being accountable to management for the accuracy of employees' pay and statutory remittances, or equivalent experience, obtained within the past 5 years. Even if you previously submitted a PCP Work Experience Requirement Application (WERA), you must still submit the CPM Payroll Experience Prerequisite Application (PEPA) to apply for the CPM certification. 

PCP Candidates are students who complete the educational requirements for PCP certification but must still complete the PCP Work Experience Requirement. Employers value PCP Candidates for many entry-level payroll positions. You can use the PCP Candidate information card to assist with your job search and add “PCP Candidate” after your name on business cards, email signatures and résumé.