Senior Leadership Webinar Series - All Three Parts

The Canadian Payroll Association is excited to offer a 3-part webinar series for Senior Leaders, focusing on many of the fundamental skills that Managers require to be successful people-leaders.

Topics covered will include:



Sound for this online session is streamed directly through your computer or electronic device. Participants will not be provided with a dial-in number.

Please test check your system BEFORE you register. Make sure you are connected via your local desktop (not through your company’s server) to perform this test and view the future presentation. Click here to test your system and for troubleshooting tips.


Expanding Your Leadership Abilities will provide you with the necessary tools to identify how to “live leadership behaviours.” We will help participants identify their strengths and potential developmental areas, enabling them to better focus on developing the skills necessary to be an effective leader.

The process of identifying your preferred leadership style will help you recognize, appreciate and utilize the strengths of others who you work with, as well as how to encourage them to grow as leaders in their own right.


The role of a good leader is to provide whatever it takes—goals, direction, training, support, feedback, and recognition—to develop employees' skills, motivation, and confidence. The result of effective feedback and coaching is an organization where people feel more empowered, engaged, and open to new challenges.

This webinar will focus on building effective feedback and coaching skills for leaders, providing the foundation for managing people, and sharing the importance of effective performance management practices.


Difficult conversations are those conversations we often procrastinate having. How well we handle these “critical conversations” depends on how skilled we are at leveraging our interpersonal communication skills.

This webinar will help you maximize the performance of staff, co-workers and colleagues, both individually and as a team, by provided participants with different communication styles and tools required for different conversations.

After registering online for this event, you will receive an email confirmation. Confirmation emails are sent approximately 2 business days after the registration has been processed.

Three business days before the live event, you will be sent the link to access the webinar on the scheduled day.

Detailed instructions on accessing the webinar will be emailed to you on the morning of the event.

Cancellations must be received at least 4 business days prior to the webinar date to be eligible for a refund. No refunds will be issued after the login information has been provided.


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