Frequently Asked Questions

Easily find the answers to your questions on membership, professional development programs, certification and JobConnect!

If your Work Experience Requirement Application (WERA) is not approved, you will be provided with details on what information and/or documentation is outstanding. You can reapply once you meet the requirements.

Membership with the CPA is non-transferrable and non-refundable.

An official transcript is a copy of a student’s permanent record. It is printed on secure paper and/or has the college seal. It is usually signed by the registrar. Only the official transcript will be accepted; copies and scans of the official transcript are not acceptable.

Yes, the CPA will accommodate approved leave requests. Individuals are eligible for one year of maternity/paternity/parental/adoption leave upon providing us with the appropriate supporting documentation. Health-related and other issues will be reviewed on a case-by-case basis.

Examples of appropriate documentation are Records of Employment (ROEs), doctor’s notes and proof of disability insurance. Note: Social insurance numbers on documentation should be blacked out.

If your current employer has an Organization Membership with us, they can add you under their membership by having the payroll representative send a request to membership@payroll.ca with your name, work email address and CPA number.

Alternatively, to establish an individual membership, you can apply by filling out the Professional membership application form (if you are certified) or the Associate membership application form and return it to the CPA with payment.

A career in payroll is very rewarding and becoming certified as a Quebec Payroll Compliance Practitioner (QPCP) will ensure you have the payroll compliance knowledge and skills you need to succeed in the administration of Quebec payrolls. The QPCP is delivered in French and focused solely on Quebec and federal payroll legislation and regulations.

If you are self-employed, your clients can be your verifiers. Self-employed individuals may be contacted by the CPA for an interview.

A verifier is a person who is or was your direct reporting manager and has a professional business relationship with you, such as your current or past employer. Family members are not eligible to verify your experience.

Yes, as long as the experience meets the criteria for the CPM certification: 2 years of weighted payroll experience where you are responsible for the payroll function of an organization, including being accountable to management for the accuracy of employees' pay and statutory remittances, or equivalent experience, obtained within the past 5 years. Even if you previously submitted a PCP Work Experience Requirement Application (WERA), you must still submit the CPM Payroll Experience Prerequisite Application (PEPA) to apply for the CPM certification. 

PCP Candidates are students who complete the educational requirements for PCP certification but must still complete the PCP Work Experience Requirement. Employers value PCP Candidates for many entry-level payroll positions. You can use the PCP Candidate information card to assist with your job search and add “PCP Candidate” after your name on business cards, email signatures and résumé.