Frequently Asked Questions

Easily find the answers to your questions on membership, professional development programs, certification and JobConnect!

The CPA's CPE cycle runs annually from January 1 to December 31. However, the Association recognizes the recent educational investment and rigorous learning that newly certified members have undertaken to achieve certification, and as such, extend the initial CPE cycles for these members.

Newly certified in 2017:

  • PCP certification holders certified in 2017 will be required to attain and declare 14 hours of CPE prior to December 31, 2019, after which they will be required to attain and declare 14 hours of CPE annually.
  • CPM certification holders certified in 2017 will be required to attain and declare 21 hours of CPE prior to December 31, 2019, after which they will be required to attain and declare 21 hours of CPE annually.

Newly certified in 2018:

  • PCP Certification holders who become certified in 2018 will be required to attain and declare 14 hours of CPE prior to December 31, 2020, after which they will be required to attain and declare 14 hours of CPE annually.
  • CPM Certification holders who become certified in 2018 will be required to attain and declare 21 hours of CPE prior to December 31, 2020, after which they will be required to attain and declare 21 hours of CPE annually.

All certified members must submit a CPE Declaration online through the Association's website to confirm that they have met the annual CPE requirement by the end of their CPE cycle. CPE declarations are due by December 31 of each year.

If you passed the Introduction to Payroll Management course prior to January 1, 2017, the 5-year timeline to complete the CPM certification begins January 1, 2017. All certification requirements, including the Certification Declaration, must be completed prior to January 1, 2022.

The course cost depends on the study method chosen. Click here for more information. 

Note: In-classroom students must first register with the post-secondary institution and pay the applicable tuition fees. Then they must register with the CPA and pay the CPA registration fees to be sent the course materials and access to any online components. Students must have membership with the CPA on order to register for a course.

Similar to requirements in other professional fields like accounting and human resources, the PCP Work Experience Requirement enhances the quality of PCP graduates. It assures employers that certification holders can step into a payroll position with a limited amount of training because they have both payroll knowledge and payroll experience. The PCP Work Experience requirement elevates the profile of the PCP certification program with stakeholders, enhancing recognition of PCP certification as a fundamental requirement for a payroll position.

Every jurisdiction in Canada has established eligibility requirements for statutory holidays. If an employee meets the eligibility requirements, they are entitled to a statutory holiday regardless of their status as full or part-time. In cases where an employee’s wages vary, each jurisdiction has designated a formula to determine an average day’s pay to be paid for a statutory holiday.

The following table illustrates the eligibility and payment entitlements by jurisdiction.

Province

Entitled to be paid if…

Statutory holiday pay and does not work

Canada Labour Code, Part III

- employed 30 days 
- in a continuous operation, reported to work when requested

- paid regular daily wage for the day 
- if wages vary, 1/20th of wages earned in 30 days preceding the holiday (continuous operation)

Alberta

Have worked last regular work day preceding and first regular work day after the holiday
Worked on the holiday if asked

5% of wages, general holiday pay and vacation pay earned in the previous four weeks immediately before the holiday

British Columbia

- employed 30 days 
- earned wages in 15 of last 30 days

- paid regular daily wage for the day 
- if wages vary, the average daily wage earned in last 30 days (amount earned/days worked)

Manitoba

- worked regular schedule before and after the holiday unless the employee is absent because of illness or consent from the employer 
- reported to work if normal working day and are expected to work 
- not refused to work on the holiday, if requested to work

- paid regular daily wage for the day 
- if wages vary, the pay is 5% of the employee’s total wages excluding overtime in the 4 workweeks immediately before the holiday

New Brunswick

- employed 90 days in last 12 months 
- worked regular schedule before and after the holiday 
- reported to work when agreed to work on holiday 
- not employed under a continuous work where they elect when to work

- paid regular daily wage for the day 
- if wages vary, the average daily wage earned in last 30 days (amount earned /days worked)

Newfoundland and Labrador

- employed 30 days 
- worked regular schedule before and after the holiday

- paid regular daily wage for the day 
- if wages vary, the average daily wage earned in 3 weeks before the holiday

Northwest Territories/ Nunavut

- worked 30 days in last 12 months 
- worked regular schedule before and after the holiday 
- reported to work when scheduled to work on holiday 
- not on maternity or parental leave

- paid regular daily wage for the day 
- if wages vary, average daily wages earned in 4 weeks immediately preceding the week in which the holiday occurs

Nova Scotia

- earned wages on 15 of last 30 days preceding the holiday 
- worked regular schedule before and after the holiday

- paid regular daily wage for the day 
- if wages vary, the average daily wage earned in last 30 days (amount earned/days worked)

Ontario

- Worked last scheduled shift before and first scheduled shift after the holiday
- Reported to work on the holiday after agreeing to do so

- Paid average daily wage
If wages vary, the daily rate is determined by dividing the regular wages from the pay period immediately preceding the holiday by the number of days worked

Prince Edward Island

- employed 30 calendar days 
- earned wages on 15 of last 30 days preceding the holiday 
- work scheduled shifts before and after the holiday 
- no option to refuse to work if requested

- paid regular daily wage for the day 
- if wages vary, the average daily wage earned in last 30 days (amount earned/days worked)

Quebec

- worked regular scheduled shift on holiday before and after the holiday or had valid reason for absence

- average daily wage. If hours vary, 1/20th of wages earned in last 4 complete weeks prior to holiday 
- Commissioned employees are paid 1/60th of wages/commissions earned in the 12 complete weeks before the holiday

Saskatchewan

- no conditions specified

- paid regular daily wage for the day 
- if wages vary, 1/20th of wages earned in 4 weeks preceding the holiday

Yukon

- employed 30 days 
- reported to work when scheduled to do so on holiday 
- worked regular schedule before and after the holiday 
- was not on an unpaid leave in 14 days preceding the holiday

- paid regular daily wage for the day 
- if wages vary, 1/10th of wages earned (excluding vacation) in 2 weeks immediately preceding the week in which the holiday occurs

Effective January 1, 2018

The amendments to the Code will make holiday pay available to more employees with the following changes to the eligibility criteria:
  • the requirement to be employed at least 30 days prior to the holiday will be removed
  • the requirement that the employee work on the day of the week the holidays falls on at least five times in the previous nine weeks will be removed

The calculation of an average day of pay for an eligible holiday will also be changed to 5% of wages from the previous four weeks worked.

We offer employers a variety of competitively priced packages to choose from, open to both CPA members and non-members. However, only CPA members benefit from discounted rates and have access to all the postings.

The annual membership fee depends on the membership category. Click here for current fees.

You will receive an email with a link and password to access the archived version of the webinar you registered for 2-3 business days after the live webinar has taken place. If you do not receive a confirmation email after 2-3 business days, please check your junk mail folder and be sure to whitelist the Canadian Payroll Association in your address book.

After reviewing the continuing education processes of other associations, the CPA streamlined its CPE reporting cycle to an annual process. The one-year CPE cycle provides for a clearer and more consistent process for all certified members. It enables you to keep your knowledge up to date each year and better communicate your new learning to your employer and the CPA.

Payroll work experience is 2 years of weighted payroll experience where you are responsible for the payroll function of an organization, including being accountable to management for the accuracy of employees' pay and statutory remittances, or equivalent experience, obtained within the past 5 years.

This experience must be demonstrated to, and approved by, the CPA through the Payroll Experience Prerequisite Application (PEPA). The CPA must approve your application before you can enroll in the Introduction to Payroll Management course.

We only evaluate credentials for those who have successfully completed the first core payroll course, Payroll Compliance Legislation.

Once you have successfully completed Payroll Compliance Legislation, you may submit transfer credit requests for the required non-payroll courses in the Certification Programs.

The weighting of the PCP Work Experience Requirement is determined by the number of hours per week spent completing payroll-oriented tasks. Using the standard 35-hour work week, the number of months spent completing qualifying work experience can be calculated. For example, if you spend 20 hours per week on payroll-oriented tasks and have held the position for 16 months, you would be granted a total of nine months (20 / 35 * 16 = 9.14). Only a completed month of experience will be counted (no fractions, decimals or rounding).

A medical reimbursement made by the employer directly to the employee is considered taxable and must be included in the employee’s pay. As a cash taxable benefit, the reimbursement is subject to Canada/Quebec Pension Plan contributions (C/QPP), Employment Insurance (EI) and Quebec Pension Insurance Plan (QPIP) premiums, as well as federal and provincial income tax deductions. The reimbursement must also be reported in Box 14 and Code 40 of the T4 slip and Boxes A and L of the RL-1.

You do not have to be a member of the CPA to post on JobConnect. Non-members can create non-member accounts to place JobConnect ads, register for events and order other CPA products. However, only CPA members receive 20% off all JobConnect posting and resume review services, and have access to all the postings. 

Click here for information about becoming a CPA member.

There are three types of membership:

  • Professional Member: You are certified as a Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM).
  • Associate Member: You would like to take advantage of the benefits of memberships, and you are not certified nor is your company a member. This is also an option if you are a student pursuing the PCP certification.
  • Organization Member: Your organization operates, is responsible for or has an interest in Canadian payroll. Member benefits can be enjoyed by all relevant employees.
To view a detailed description of each type of membership, please click on Types of Membership.

After registering for an archived webinar, you will receive an email confirmation with the login information to access the archived webinar. Confirmation emails are sent 2-3 business days after the registration has been processed. If you do not receive a confirmation email after 2-3 business days, please check your junk mail folder and be sure to whitelist the Canadian Payroll Association in your address book.

If you have any difficulty with sign-up or application process, or have any other questions about JobConnect, contact Customer Service: email cpa@jobboardadvertising.ca or call 1.844.864.7355. We are available between 8:30 a.m. and 5:00 p.m. ET Monday to Friday.

Please contact the Customer Service number or email above before contacting the CPA, as the CPA cannot help you with the technical aspects of JobConnect. 

You can retrieve your username and password at any time by clicking on the Forgot your Username and Password link immediately below the login fields on JobConnect’s main page. Enter your registered email address and you will be sent an automated message to your email account to retrieve your login information.

The CPE cycle runs annually from January 1 to December 31. Certified members must submit a CPE Declaration online through the Association's website to confirm that they have met the annual CPE requirement by the annual December 31 deadline.

  • PCP Certification holders will be required to attain and declare 14 hours of CPE annually
  • CPM Certification holders will be required to attain and declare 21 hours of CPE annually

Yes, as long as the experience meets the criteria for the CPM certification: 2 years of weighted payroll experience where you are responsible for the payroll function of an organization, including being accountable to management for the accuracy of employees' pay and statutory remittances, or equivalent experience, obtained within the past 5 years. Even if you previously submitted a PCP Work Experience Requirement Application (WERA), you must still submit the CPM Payroll Experience Prerequisite Application (PEPA) to apply for the CPM certification.