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Education Sessions

THURSDAY, JUNE 15, 2017: BLOCK A: 9:15 AM – 10:30 AM


A1 – Becoming A Master of Time Management
Julie Ruben Rodney, MaxPeople

We are all given 24 hours each day.  The question is: “Are you managing those hours effectively?” With effective time management skills, participants will gain control of their time and their life, as well as manage their stress and energy levels. By managing time effectively, they will have enough flexibility to respond to surprises or new opportunities when they arise.

This session will teach participants:

  • How to identify and focus on your critical versus urgent priorities
  • How to work smarter, not harder
  • How to prioritize job tasks to make time for the “A” activities
  • Obstacles to effective daily time management

A2 – CRA Update: Payroll Policy or Legislative Changes, and Employees or Self Employed
Representatives from Canada Revenue Agency

In this education session, the CRA will highlight payroll policy and legislative changes impacting payroll, enhanced Canada Pension Plan, and will provide an overview of what needs to be considered in determining whether workers are employees or self-employed.

A3 – Employment Standards in Ontario
Representatives from Ministry of Labour

This session provides an overview of the minimum standards that apply in most workplaces in Ontario, pursuant to the Employment Standards Act and Regulations.

Topics include:

  • Basic employment standards and rights and responsibilities of employers and employees
  • The difference between “employee” and “independent contractor”
  • The definition of “Manager” under the Act
  • Wage rates, paying wages, wage statements and record keeping
  • Allowable deductions from wages
  • Hours of work and overtime rules
  • Statutory holidays and annual vacation pay
  • Other types of leave from work (including pregnancy and parental leave)
  • Termination of employment
  • Information on the dispute resolution process

A4 – Employee Terminations: Payroll Implications
Annie Chong, Thomson Reuters

Payroll practitioners need a clear understanding of employee terminations. This session includes the following topics:

  • Reasons for termination (voluntary versus involuntary)
  • Employment Standards Minimum Requirement
  • Canada Labour Code Requirement
  • Requirements for individual notice of termination
  • Treatment of legislated lieu of notice versus excess lieu of notice
  • Legislated severance pay and requirements
  • When wages vary
  • Difference between salary continuance and retiring allowance
  • The importance of a Record of Employment (ROE)

A5 - Step Off the Scale and Into Your Life! A Weight-Neutral Approach to Health and Wellness
Kristina Bruce, CMP, The Canadian Payroll Association

Is losing or maintaining a certain weight a primary focus in your life? Have you tried diet after diet and always feel like you’re failing? This session takes a hard look at weight as it relates to our health and well-being. Learn what the current research is saying about the effectiveness of dieting, the principles of Health at Every Size®, and health-promoting behaviours that produce real change and increase wellness.

A6 – Salary Overpayments and Correcting Payroll Errors
Tina Beauchamp, CPM, The Canadian Payroll Association

Most payroll practitioners have had to deal with a payroll error or have been tasked with recovering a repayment of salary or wage. This session will assist you and your organization in implementing payroll best practices regarding the administrative requirements under the two common situations employers encounter such as: administrative errors, overpayment or underpayment and repayment of salary or wage. We will discuss your rights as an employer to recover overpayments and restrictions under employment standards.

A7 – 50 Shades of Beige: Communicate with the Cross-Cultural Advantage
Tina Varughese, tWorks

Successful organizations understand that being able to communicate cross-culturally in the workplace leads to enhanced productivity, performance and employee engagement. Managing diversity drives profitability, leads to innovation and promotes an inspiring workplaceculture.

Everybody can benefit from communicating more effectively, however, when 20% of Canada’s population is foreign-born (and much higher in urban centres), communicating with the cross-cultural advantage is arguably one of the most important types of communication to understand and benefit from in the 21st century. Any organization with a culturally-diverse client base or increasingly multicultural workforce would benefit greatly from this topic.

A8 – Quebec Government - Differences between CRA & RQ - French
Sandrine Lafleur, PCP, AON Hewitt

BLOCK B: 10:50 AM – 12:05 PM


B1 – Leveraging Influencing Skills
Julie Ruben Rodney, MaxPeople

This session outlines how to get your ideas to take off and be received positively. We explore the importance of establishing credibility and power through influencing strategies, and how to use these skills in everyday life. Learn how to understand the different types of influencing styles and techniques for effectively influencing within any organization and externally.

This session will teach participants how to:

  • Understand the correlation between power and influence
  • Apply the nine influencing strategies
  • Leverage six critical elements in persuasion
  • Learn the techniques needed to motivate and engage employees to work towards your organization’s vision

B2 – CRA Digital Services Update
Representatives from Canada Revenue Agency

In this session, CRA representatives will provide participants with an overview and update of the CRA’s digital services (e-Services) available to employers, payroll professionals, and representatives.

B3 – Workers’ Compensation and Payroll
Representatives from WSIB

Payroll plays a key role in issues associated with Workers’ Compensation. Join WSIB representatives as they address Ontario Workers’ Compensation legislation and how it affects the payroll function.

Topics include:

  • What is Workers’ Compensation and is it compulsory?
  • Employer and employee responsibilities and work-related injuries
  • Workers’ Compensation coverage and exceptions to coverage
  • Funding Workers Compensation: regular versus self-insured employers
  • Workers’ Compensation premiums: what earnings are assessable?
  • Workers’ Compensation assessment process
  • Experience rating
  • Employee Workers’ Compensation benefits and calculating the award
  • Paying employees on Workers’ Compensation

B4 – Demystifying Taxable Benefits – Open Mic

Steven Van Alstine, The Canadian Payroll Association and Kimberley Fiume, LeadingEdge Payroll Group

As a payroll professional, you have a responsibility to follow government prescribed rules relating to the accurate assessment and reporting of taxable benefits. You must also communicate these rules, along with the associated risks of non-compliance, to various individuals within your organization to ensure compliance.

While many taxable benefits are well-documented and explained in government publications, there are still many grey areas that require the attention of payroll. This open mic session will cover the basics of taxable benefit decision-making and provide opportunities for professionals to share and discuss their unique taxable benefit situations. The presentation will review legislative requirements for taxable benefits, paying particular attention to taxable benefit grey areas that cause uncertainty. Join us as we demystify these very important payroll and HR compliance-related issues.


B5 – The Courage to Speak Up
Billy Anderson, The Courage Crusade

The #1 change Canadian organizations want to see in their people is for them to "speak up" more.  But difficult conversations are scary.

Learn the following:

  • How our own limiting beliefs and assumptions hold us back
  • How three main fears make us avoid difficult conversations
  • How to have difficult, yet effective, conversations where both parties walk away feeling heard and respected

Benefits:

  • Build trust
  • Improve relationships
  • Increase respect
  • Generate superior results in less time

B6 – Getting Ready for a Payroll Audit
Cheryl Ball, CPM The Canadian Payroll Association

Receiving word that your organization will be subject to a payroll audit may cause a lot of anxiety for payroll professionals.  While some payroll practitioners have experienced a payroll audit, whether by the Canada Revenue Agency (CRA), Workers’ Compensation, Employment or Labour Standards or Provincial Ministries of Finance, there are many practitioners who do not know what to expect.  The success of any audit depends on many factors, the most important of which is preparation.  Understanding a government audit, and proactively preparing for it, can make the process much simpler. Learn techniques, hints and what to expect when your organization is chosen for an audit.

B7 – The Emotionally Intelligent Payroll Professional
Fiorella Callocchia, HR Impact

In today's work environment, you need every advantage possible. Attending this seminar will give you insights to enhance your performance, career and relationships.

  • Learn what emotional intelligence is and how it can help you achieve more career success and enhance your well-being
  • Review the key areas of emotional intelligence and their link to workplace competencies
  • Discover the difference between EQ and IQ and why technical smarts are only the price of admission
  • Discuss the common career derailers and blind spots and how you can overcome them
  • Identify practical strategies for enhancing your levels of emotional intelligence

B8 – Current and Emerging Issues from Service Canada – French
Representatives from Service Canada

This session will provide an update on payroll legislation, policy changes and other Service Canada offerings (excluding Record of Employment completion). There will also be a question and answer period.

BLOCK C: 2:10 PM – 3:25 PM


C1 – Putting Employees in the Driver’s Seat of Their Careers
Representatives from Ceridian

One of the key challenges faced by leaders, managers, and payroll and HR professionals is not adopting a one-size fits all approach to engaging and growing employees. While it’s important to recognize the differences between the generations in terms of how they work, where they work, what they expect, or even how they like to be recognized, the gaps aren’t as significant as one would think. In this informative session, we will discuss the differences in our workforce make-up, common misperceptions, and how to create a culture that brings out the uniqueness in each generation, all while sustaining engagement and your sanity. We will discuss what makes each generation unique, the similarities, what Gen Y is really all about and most importantly, what you can do to ensure no employee is being left behind.

Learning Objectives:

  • Understand the key differences in values and expectations that exist between generations
  • Learn how to develop a successful multi-generational strategy that fosters a creative and dynamic workplace
  • Establish best practices for motivating, managing, developing and rewarding a multi-generational workforce
  • Discover the role technology can play in mitigating the challenges managing across generations

C2 – ROE Completion 101
Representatives from Service Canada

This session will focus on the benefits of using Record of Employment on the Web (ROE Web) and how it will help your organization and employees. It will also deal with ROE completion, including avoiding common mistakes, and the mechanics, processes and administrative aspects of ROE Web. There will be a demonstration of how to maximize the use of the system. Bring your concerns and questions to this session and obtain a clearer understanding of the requirements surrounding the ROE process.

C3 – Administering Special Payments
Kimberley Fiume, LeadingEdge Payroll Group

Payroll professionals are often faced with processing payments or making reimbursements other than regular salary and wages. Employers need to be kept up to date with the required payroll reporting and withholding obligations for these unique payments/reimbursements that occur. In particular there might be reimbursements made directly by Finance/Accounts Payable which may or may not be taxable. It is not just a matter of ensuring the organization is compliant, but educating and sharing knowledge with the other departments in the organization so they too are aware of the requirements. Join us for a review of some unusual payments/reimbursements typically made, to ensure your organization is compliant in respect of their statutory obligations. 

The session will include a look at the following special payments:

  • Employee relocations
  • Personal expenses reimbursed on business expense reports
  • Medical expenses
  • Forgiven loans
  • Tool allowance/reimbursements
  • Lump sum payments
  • Other miscellaneous payments/reimbursements

C4 – Payroll Implementation Tips and Strategies – Part 1 – Request for Proposal
Gilles Champagne & Dianne Winsor, CPM

This session will cover the basics of preparing a request for proposal and includes building the business case to determine the functionality and processes required, writing the business specifications, determining the scope and budget, preparing a statement of requirements, understanding interface costs and support, projecting costs for upgrades and maintenance, communicating to vendors, determining an evaluation structure for vendor proposals, choosing the right ‘fit’ for your organization from a group of vendors with similar product offerings, and understanding the bidding and contracting process.

C5 – Applying Business Process Improvement (Six Sigma) Techniques in Payroll
John Wunderlich, John Wunderlich & Associates Inc.

This presentation will present an overview of basic Six Sigma business process improvement techniques with examples taken from a privacy/HR perspective. Learners will go away with an understanding of the Define-Measure-Analyze-Improve-Control (DMAIC) framework that they can use in a service environment. The presentation and materials will help learners look at their “as-is” situations and identify the most likely candidate processes for improvement, as well as learn how to apply metrics to processes to start to bring them under control.

C6 – Follow the Money – Find the Fraud
Edward Nagel, nagel + associates inc.

Why do honest people commit fraud? Very often, personal circumstances in one's life can drive an otherwise honest individual to cross that ethical boundary. Whether it’s an addiction, financial pressure or just plain greed, these powerful 'triggers' can cause someone to lose their sense of right and wrong, in order to rationalize their illicit conduct. Fraud often occurs in organizations where the corporate culture breeds complacency. However, when armed with the tools and skills to know what to look out for, organizations can protect themselves in order to prevent/detect these kinds of schemes from occurring. Led by a seasoned forensic accountant and citing real-life cases, this engaging session will explore the profile of a typical fraudster and what drives people to cross to the 'Dark Side'. It will consider the types of schemes that often victimize organizations, with a particular focus on payroll errors. The session will also discuss recent trends and best practices in fraud prevention, detection and investigation.

C7 – Spark your G.E.N.I.U.S.: Identify Your Gifts, Ignite Your Passions, Discover Greater Purpose
Carol Schulte, Living Big

We all want to feel as though we are contributing our full value through the work we do. Yet often we don’t recognize and celebrate all we bring to the table. In this session, individuals will go through the step-by-step process in discovering their unique GENIUS, and learn what it looks like to both work and live from that powerful place. When you take the time to discover your greater purpose, you will be able to communicate your greater mission, feel aligned with your own values, and those of your organization, and your work will matter in a whole new way.

C8 – CRA Update: Payroll Policy or Legislative Changes, and Employees or Self Employed - French
Representatives from CRA

In this education session, the CRA will highlight payroll policy and legislative changes impacting payroll, enhanced Canada Pension Plan, and will provide an overview of what needs to be considered in determining whether workers are employees or self-employed.

BLOCK D: 3:45 PM – 5:00 PM


D1 – 2017 Hiring and Compensation Outlook for Payroll Professionals
Dianne Hunnam-Jones, Robert Half

This presentation offers an overview of the hiring outlook in corporate accounting and finance, and more specifically for those in payroll and accounts payable. It discusses areas such as the skills and positions in greatest demand and salary trends, both locally and nationally.

D2 – Current and Emerging Issues from Service Canada
Representatives from Service Canada

This session will provide an update on payroll legislation, policy changes and other Service Canada offerings (excluding Record of Employment completion). There will also be a question and answer period.

D3 – Quebec Government - Differences between CRA & RQ
Sandrine Lafleur, PCP, AON Hewitt

Attend this informative seminar to explore key differences between the federal and Quebec payroll regulations and policies. In this session we will explain Revenue Quebec’s positions and answer pre-submitted questions. Email your specific questions no later than April 15, 2017 to conference@payroll.ca. Please ensure session D3 is referenced in your email.

D4 – Payroll Implementation Tips and Strategies – Part 2 – Implementing the System
Gilles Champagne & Dianne Winsor, CPM

This session will cover building the implementation plan, building a road map for system functionality (choosing with pieces to implement now (i.e. payroll/time) versus later (i.e. employee self-service), choosing a team with the correct blend of functional and technical resources, identifying your decision makers, determining milestones, setting a realistic “go-live” date, understanding system customization versus re-engineering processes, preventing scope creep – i.e. keeping the project on track and on budget, the critical nature of data integrity and conversion, creating thorough test plans, building end user training plans, preparing for transition - communication and change management planning, optimizing the roll-out, setting customer expectations and ensuring that your new system provides the best possible return on investment. 

D5 – Relieving Work- Related Stress
Judy Croon

Stress is a major cause of most illnesses, and humour is an amazing way to relieve it. Harvard studies show that when you are stressed, your brain shrinks. However, when you laugh, you relax; and when you relax, you learn. This hilarious and inspirational session explores seven stress-relieving ingredients: a positive attitude, perseverance, forgiveness, teamwork, family and friends, mental activity and physical activity.

D6 – Peer-to-Peer Best Practice Panel
CPA Subject Matter Experts, moderated by Patricia Glithero, FCPA, CPM, The Canadian Payroll Association

Come and join in on this discussion of organizational approaches and payroll best practices. This session will include a panel of your payroll professional peers from different industries and parts of the country who will share insight, ideas and payroll best practices. Some of the topics that will be discussed will include:

  • Dealing with legislative change
  • Ensuring payroll compliance within the organization
  • Leading teams
  • Prioritizing your workload
  • Dealing with senior management
  • Overcoming obstacles
  • Managing stress
  • Dealing with emotionally charged issues

D7 – But First, Let Me Take a Selfie! Perception, Both On and Off Social Media, is Reality
Carol Shulte, Living Big

In our plugged-in digital age, how you present yourself is constantly under scrutiny. And yet, positives also abound! In this talk, participants will be entertained and engaged while they are taken through a journey of the good, the bad, and the ugly when it comes to your on-line presence.

Learn how to maximize what social media can do for your professional image or organization, explore the benefits as well as the pitfalls of engaging in the various social media channels, understand how being you both on and offline is the key to standing out.

D8 – CRA Digital Services (e-Services) Roundtable Discussion - French
Representatives from Canada Revenue Agency

In this session, CRA representatives will provide participants with an overview and update of the CRA’s digital services (e-Services) available to employers, payroll professionals, and representatives.

FRIDAY, JUNE 16, 2017: BLOCK E: 8:30 AM – 9:45 AM


E1 – Human Rights and Harassment in the Workplace
Jordan Rodney, MaxPeople

Employers in Canada have a mandatory legal obligation to ensure their work environments are free from any form of discrimination. All reasonable steps must be taken by the employer to ensure the organization’s legal obligation is met. This session will examine the history, nature and purpose of Human Rights in the workplace.  There will also be a review of the different types of discrimination in the workplace and the general principles governing the concept of “Duty to Accommodate.” Participants will be educated on the basic skills to effectively prevent potential human rights complaints as well.

E2 – CRA Update: Payroll Policy or Legislative Changes, and Employees or Self Employed (Repeat of A2)
Representatives from Canada Revenue Agency

In this education session, the CRA will highlight payroll policy and legislative changes impacting payroll, enhanced Canada Pension Plan, and will provide an overview of what needs to be considered in determining whether workers are employees or self-employed.

E3 – U.S. Payrolls – Wage and Hour Rules
President, The American Payroll Association

In this session, we'll examine the US federal and state wage and hour rules. You'll understand how the federal and state minimum wage and overtime requirements interact. We'll also discuss the pay frequency and pay intervals requirements.

E4 – Pay Equity Pays – It Isn’t Going Away
Helen Patterson, ADP

Pay equity is not about women and men paying the same amount for a beer. Countries across the globe are reviewing pay equity, and governments across Canada are revisiting it as well. It's time for a look at the status of pay equity laws, what they are and what's coming. For private sector employees with 10 plus employees in Quebec or Ontario, pay equity is a must. It is not just a public sector requirement.

E5 – Top 10 Pitfalls of Employee Benefits
Jeffrey Stinchcombe, People Corporation

Employee benefits have become more than a line item. As costs have grown, leading employers have realized that a more active governance model is required to best manage their costs and their coverage going forward. But it is all too common for employers to have fallen asleep at the controls and put their employee benefits plan on autopilot, not realizing their plan is headed for a crash-course. Leading employers are actively avoiding these Top 10 Pitfalls of employee benefits by discovering new best practices to invigorate both their oversight and their plan performance.

E6 – ROE Completion 101 (Repeat of C2)
Representatives from Service Canada

E7 – The Emotionally Intelligent Payroll Professional (Repeat of B7)
Fiorella Callocchia, HR Impact

In today's work environment, you need every advantage possible. Attending this seminar will give you insights to enhance your performance, career and relationships.

  • Learn what emotional intelligence is and how can help you achieve more career success and enhance your well-being
  • Review the key areas of emotional intelligence and their link to workplace competencies
  • Discover the difference between EQ and IQ and why technical smarts are only the price of admission
  • Discuss the common career derailers and blind spots and how you can overcome them
  • Identify practical strategies for enhancing your levels of emotional intelligence

E8 – Vacation Policies & Procedures
Tina Beauchamp, CPM, The Canadian Payroll Association

Well written policies help to ensure employees are treated fairly, consistently and in a manner that is compliant with both government legislation and organizational objectives. When it comes to vacation the policy should clearly identify:

  • The vacation reference year
  • How much vacation time an employee is entitled to
  • How vacation pay will be calculated
  • When vacation time and pay may be requested
    • Whether advances are permitted
    • If there are situations where the employee may have to repay an advance
  • If vacation carry-over is permitted
  • If there is a use-it or lose-it policy
  • How vacation is impacted by leaves of absence
  • How vacation is handled upon termination of employment

BLOCK F: 10:00 AM – 11:15 AM


F1 – Interviewing and Recruiting in the War For Talent
Jordan Rodney, MaxPeople

One of the most important decisions that any organization will make is hiring the right person for the job. This program will provide participants with the opportunity to enhance their selection and interviewing skills to attract and retain the best talent for their organization. 

This session will teach participants:

    • How to ensure better control of your organization’s recruitment and selection process
    • How to position your organization to the candidate
    • An overview of the legislation to ensure compliance during the interview process
    • How to identify predictors of future performance by using behavioral based interviewing
    • How to identify strategies to overcome challenges in the interviewing process

F2 – CRA Digital Services Update (repeat of B2)
Representatives from Canada Revenue Agency

In this session, CRA representatives will provide participants with an overview and update of the CRA’s digital services (e-Services) available to employers, payroll professionals, and representatives.

F3 – U.S. Payrolls – Taxation Rules
President, The American Payroll Association

In this session, we'll examine the US federal and state taxation rules. You'll understand when popular fringe benefits are taxable and how to calculate the taxable wages. We'll also look at the Form W-4, when it is used and when a state's W-4 is required.

F4 – Cross-Border Payroll
Vicky Zannis, Deloitte

The presentation will cover topics on Canadian taxation and payroll challenges related to short term assignees and business travelers working in Canada but not being paid by Canadian payroll. It will also include new legislation and guidance that came into effect in 2016 that was designed to encourage compliance for business travelers coming and working in Canada.

This session will provide value by educating the payroll professional on key concepts that need to be assessed and executed for compliance purposes. It will also provide insight on the necessity to get other functional groups involved in these discussions (Human Resources and Finance) to formulate a policy that will manage risk and the compliance requirements involved.

F5 – The Courage to Speak Up (Repeat of B5)
Billy Anderson

The #1 change Canadian organizations want to see in their people is for them to "speak up" more.  But difficult conversations are scary.

Learn the following:

  • How our own limiting beliefs and assumptions hold us back
  • How three main fears make us avoid difficult conversations
  • A process to follow to have difficult conversations effectively, where both parties walk away feeling heard and respected

Benefits:

  • Build trust
  • Improve relationships
  • Increase respect
  • Generate superior results in less time

F6 – Current and Emerging Issues from Service Canada (Repeat of D2)
Representatives from Service Canada

F7 – Payroll 101 – Leveraging Modern HCM Technology to Get Back to the Basics
Representatives from Ceridian

The role of a payroll practitioner has evolved in today’s world of business. Gone are the days where payroll’s sole responsibility was just paying employees correctly and in a timely manner. Today, the payroll function is considered to be a valuable asset, a business partner that is fundamental to the operational success for any organization. At the center of it all, from time and attendance to benefits and HR, in order to be successful, today’s payroll practitioner daily activities include cross-functional requirements. To help alleviate some of the daily challenges that a payroll practitioner may encounter, more and more organizations are turning to modern HCM technology for assistance. As modern HCM technology offers rich features and robust functionality to help in streamlining tasks and processes, payroll professionals are using today’s solutions to get back to the basics. From payroll processing, reporting to keeping an eye on compliance, these solutions enable payroll professionals to get the job done right. In our presentation, we’ll explore all the fundamental tasks that modern HCM technology can do to help payroll professionals be more efficient in their job. We’ll look at the evolution of HCM systems and how today’s technology can enable payroll professionals to get back to the basics of payroll.

Learning Objectives:

  • Identify how modern HCM technology can help payroll professionals at their job
  • Payroll solutions of the past versus present – what are the key differences and improvements?
  • What should payroll professionals look for in a modern HCM solution?

F8 – Payroll Accounting
Cheryl Ball, CPM, The Canadian Payroll Association

Payroll accounting is the essential extension of the payroll cycle. Knowing the proper accounting method is an integral part of the payroll process. Payroll information is summarized into usable data for creating journal entries, feeding the general ledger, the financial statements, and analytic reports. An introduction into accruals and reconciliations will also be covered.

BLOCK G: 11:30 AM – 12:45 PM


G1 – Surviving Your Next Big Technology Project
Aaron Hudson, ADP

HR technologies, and the large-scale projects that go along with implementing them, can be complex and time-consuming. Yet many HR professionals are thrown into project teams with little or no experience in managing complex implementations.

This straightforward, non-technical presentation will look at the best practices for successfully planning and executing technology implementations. Whether it’s a new performance management system, e-learning platform or an entire HRIS, getting through the implementation depends on detailed planning, teamwork and terrific communication.
This will be an interactive session, drawing on case studies and real-life experiences from attendees to discuss what works and what doesn’t and how to set up for a successful technology roll out.

Attendees will learn:

  • How to work with vendors before, during and after the installation
  • Who should (and shouldn’t) be on your project team
  • Why projects always seem to take longer than you think
  • How training is the secret ingredient for long-term success of your new technology

G2 – Payroll Administration in Quebec
Marie Lyne Dion, Robert Dicaire

In this session we will explore the differences between Revenu Québec (RQ) and the Canada Revenue Agency (CRA) and cover additional topics such as:

  • Additional income tax requests to offset childcare
  • Commission de la santé et de la sécurité du travail (CSST)
  • Unique Employment Standards for Quebec  employees
  • Voluntary Retirement Savings Plans (VRSP)


G3 – Quebec Government - Differences between CRA & RQ (Repeat of D3)
Gilles Champagne

G4 – Current Trends and Best Practices in Human Resources Management
Brian Kreissl, Thomson Reuters

HR and payroll don’t always speak the same language or share the same issues and concerns. Nevertheless, HR and payroll need to work closely together, and payroll often falls under the HR umbrella. For those reasons, it is important for payroll practitioners to understand the types of things keeping their HR colleagues up at night. It is also important to understand new and emerging trends and best practices impacting both payroll and HR and be able to understand some of the buzzwords and jargon used by HR.

G5 – Ctrl-Alt-Del: Give the (Re) Boot to Work-Life Balance
Tina Varughese, tWorks

Only 23% of working Canadians are highly satisfied with life. In fact, one-third of Canadians feel they have more work to do than time permits. Work-life balance is not a gender issue. Men have the same issues balancing career and family as women do and also struggle with obtaining work-life balance. With technological advances coupled with more women entering the workforce due to economic pressures, work-life balance can seem evasive and unobtainable. But with essential tools, tips and strategies, employees can minimize stress, maximize efficiency, improve productivity and boost positivity both at work and at home. Increased work-life balance leads to lower employee absenteeism and turnover rates and higher levels of employee engagement.

Key takeaways:

  • 168 hours = 168 hours: Why more time does not mean more balance
  • Five key stress busters that are essential for a healthier, happier, and more balanced life
  • Tips and tools for difficult conversations at work and at home
  • Increasing your work-life balance score with the Japanese concept of ‘kaizen’
  • Cultural differences in the perception of work-life balance
  • The high cost of always saying ‘yes’
  • Retrain your brain for positivity
  • Having it all... or having it all right now?
  • Prioritize your life the way you want your obituary to read

G6 – Salary Overpayments and Correcting Payroll Errors (Repeat of A6)
Tina Beauchamp, CPM, The Canadian Payroll Association

Most payroll practitioners have had to deal with a payroll error or have been tasked with recovering a repayment of salary or wage. This session will assist you and your organization in implementing payroll best practices regarding the administrative requirements under the two common situations employer’s encounter such as:  administrative errors, overpayment or underpayment and repayment of salary or wage. We will discuss your rights as an employer to recover overpayments and restrictions under employment standards.

G7 – How to Use Networking, Experience, Certification and Professional Development in Your Career
Mollie O’Neill, Brigus Learning

Did you know that 40% of professionals get a job through someone who knows someone at the organization? Did you know that experience is important, but only certain types of experience? And there’s more…

Learn what types of experience matter most. Hear what recruiters say about credentials such as degrees and certifications. Discover the impact of professional development on career success. Learn which networking activities count and how important they are in getting a job.

Learn how the Canadian Payroll Association’s educational, professional development and networking offerings compare to other professional associations in Canada.

G8 – Taking Payroll to the Next Level
Rose Senior and Wanda Rivera, Workday

There is a fundamental shift happening in the workplace today that affects companies everywhere. This shift lies in how people are working, where they are working and how they must work to be in compliance with ever-changing regulations. All of these forces are compounding payroll, putting pressure on the payroll area to efficiently and accurately pay employee. In this session you’ll learn how leading payroll practitioners are using technology to address these challenges, moving beyond the Gross to Net, leveraging payroll metrics to raise the bar for payroll across the organization. Find out how technology is improving the work life for HR and Payroll practitioners, allowing them to spend more time educating themselves and becoming experts in their area.

Join us and learn how leading payroll departments are using:

  • Data analytics and datafication
  • Technology to address exception cases, retroactive pay and temporary worker requests
  • Mobile employee experiences for self service
  • Technology to manage compliance requirements